These Terms and Conditions outline the rules and regulations for the use of the Neotonics website, purchase of Neotonics products, and participation in related services. By accessing this website and purchasing Neotonics, you agree to comply with the following terms. Please read these Terms carefully before using our services.
Acceptance of Terms
By accessing the Neotonics website (hereafter referred to as "the Site") and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, you may not use our services or purchase our products.
Eligibility
You must be at least 18 years of age to use the Site and purchase products. By accessing the Site, you confirm that you meet this age requirement. If you are purchasing on behalf of a minor or someone else, you confirm that you have the legal authority to do so.
Product Information
Neotonics is a dietary supplement formulated to support blood sugar regulation and diabetes management. However, it is not intended to diagnose, treat, cure, or prevent any disease. Information provided on the Site is for general informational purposes only and should not replace professional medical advice, diagnosis, or treatment. Always consult a healthcare provider before starting any supplement, especially if you have an existing medical condition or are taking medication.
Purchases and Payment
All prices for Neotonics products are listed on the Site and are subject to change without notice.
Payments must be made through our authorized payment processors. By placing an order, you agree to pay all charges associated with your purchase.
We reserve the right to refuse or cancel any order if fraud or an unauthorized transaction is suspected.
Shipping and Delivery
Neotonics products are available for shipping to selected locations. Shipping costs and delivery times vary depending on the destination.
We aim to process orders as quickly as possible, but we cannot guarantee specific delivery times. Any estimated delivery times provided are just estimates and are not binding.
It is the customer’s responsibility to ensure that the shipping address provided is accurate. We are not responsible for lost or delayed shipments due to incorrect information provided by the customer.
Refund and Return Policy
Money-Back Guarantee: Neotonics offers a 60-day money-back guarantee. If you are not satisfied with your purchase, you may return the product within 60 days of receipt for a full refund (minus shipping costs). To be eligible for a refund, the product must be returned in its original packaging. Please contact our customer service team for instructions on how to return the product.
Refunds will be processed within 30 days after the returned product is received and inspected.
Disclaimer of Warranties
Neotonics is provided "as is" without any representations or warranties, either express or implied, regarding the effectiveness or suitability of the product for your specific needs.
While we strive to ensure that the information provided on the Site is accurate, we make no warranties or guarantees about the completeness, accuracy, or reliability of the content. Use of the Site and our products is at your own risk.
Limitation of Liability
Under no circumstances shall Neotonics, its affiliates, directors, officers, employees, or agents be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the product or the Site, even if we have been advised of the possibility of such damages.
Our liability to you for any damages arising from your use of the product shall be limited to the amount paid for the product.
Privacy Policy
Your privacy is important to us. Any personal information provided by you during your use of the Site or purchase of Neotonics will be handled in accordance with our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Modifications to Terms and Services
We reserve the right to modify or discontinue the Site or services, or revise these Terms and Conditions at any time without prior notice. It is your responsibility to regularly review these Terms for any changes. Your continued use of the Site and our products after changes are posted constitutes your acceptance of the modified Terms.
Indemnification
You agree to indemnify, defend, and hold harmless Neotonics, its affiliates, and their respective officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site, purchase of the products, or violation of these Terms.
Governing Law
These Terms and Conditions and any disputes arising from your use of the Site or purchase of products shall be governed by and construed in accordance with the laws of the jurisdiction in which Neotonics operates, without regard to its conflict of law provisions.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions or any aspect of our products, please contact our customer service team at info@neotonics.com